Strategic Account Executive (New York City)

Deepgram · New York City, NY

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Company Overview

Deepgram is bringing the world’s most natural interface, voice, to the technology we use every day. Our speech models and real-time infrastructure power AI systems that keep up with the way people actually speak. More than 5,000 organizations run conversational voice AI on Deepgram in production, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Cresta, Granola, and Jack in the Box.

The Deepgram Voice Agent Platform brings together speech-to-text, text-to-speech and speech-to-speech, with voice-native foundation models available through cloud APIs or self-hosted and on-premises deployments. Built for accuracy, low latency and cost efficiency, Deepgram makes high-quality voice experiences practical to build and run at scale. More than 650,000 developers have used Deepgram to process more than 200,000 years of audio. Every day, more of the world’s conversations with AI run on our models.

Operating Principles:

Deepgram is a research company that productizes as fast as possible. Four Operating Principles shape how we think, decide, and work together:

  1. Compress before you communicate. You think it through first, then lead with the bottom line.

  2. Resist entropy. You question what already exists before adding more process or tools.

  3. Solve the category. You fix recurring problems at the source, not one case at a time.

  4. Work at the frontier. You go after problems no one has solved yet.

We look for people who already work this way, and these principles shape how we grow and evaluate our team.

AI-First by Default

We build AI that millions of people talk to, and we run the company the same way. AI is how we centralize work here, and is core to how we operate.

That means more than using the tools. We expect you to:

  • Build, not just use. Design your own workflows and agents, and use AI to remove whole categories of work instead of doing the same work faster.

  • Own the output. AI can speed up the work. It doesn’t make anyone less accountable for it. You understand, verify, and stand behind everything you share, including what an agent produces for you.

  • Spend the time you get back at the frontier. The capacity AI creates goes toward problems no one has solved yet.

  • Keep pace. Models and tools change every month, and so will your work. You adopt what’s new quickly and drop what no longer earns its place.

We judge AI by what it helps you deliver and whether you stand behind the result, not by how often you use it. In interviews, expect to walk us through a workflow you built and where you drew the line between AI and your own judgment.

Deepgram is looking for a Strategic Account Executive to drive new customers and revenue at our rapidly growing company. This individual will focus on Fortune 500 accounts across the greater New York area. While there is no requirement to work from an office, Deepgram has a local office available for those who wish to use it. We are prioritizing candidates who can regularly meet with customers in person throughout the region.

You will have the opportunity to sell a patented, world-class Voice AI platform that enables our customers to achieve things previously not possible with voice. We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights!

What You’ll Do

  • Own and grow a portfolio of Fortune 500 accounts across the greater New York area

  • Build strong relationships with customers through regular in-person meetings and strategic engagement

  • Self-prospect to build a strong pipeline of new logos and exceed quarterly and annual sales targets, while partnering with the Marketing, SDR, and Partner teams to generate meetings

  • Work closely with cross-functional teams, especially Sales Operations and Sales Engineering, to ensure sales effectiveness

  • Develop a deep understanding of customer needs across the STT, TTS, and Voice Agent space, as well as Deepgram’s products and competitive landscape, to clearly articulate our value proposition

  • Establish and maintain relationships with key stakeholders, partnering with CSMs to identify expansion opportunities and support ongoing account management

You’ll Love This Role If You

  • Value working with experienced leadership that has a strong track record of success

  • Thrive alongside high-performing cross-functional partners across GTM

  • Understand the importance of selling a market-validated product that delivers on its technical promise

  • Believe there should be no cap on your upside and want ownership of account expansion opportunities

  • Are passionate about what Deepgram is building and how we are changing what is possible with speech

It’s Important to Us That You Have

  • 7–12+ years of experience in a technical, full-cycle sales role

  • Proven experience managing complex enterprise or strategic new-business and expansion sales cycles

  • Experience selling into and navigating large, complex organizations, ideally Fortune 500 accounts

  • Experience building your own pipeline and closing new accounts

  • A track record of consistently exceeding sales targets

  • The ability and willingness to regularly meet customers in person throughout the greater New York area

  • Strong written and verbal communication skills

  • Empathy and a unique ability to understand customer needs

  • Exceptional organization and follow-up skills, with the ability to manage multiple opportunities simultaneously

  • The ability to drive a consistent and repeatable sales process

It Would Be Great If You Had

  • Familiarity with Challenger or Triangle sales methodologies

  • Experience selling technical products to engineering, product, or other highly technical audiences

Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to careers@deepgram.com.

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